North Plus Studio is committed to protecting your privacy. This Privacy Policy explains how our applications — including North Plus VPN and PromptLab — collect, use, and safeguard your information. We believe privacy is a right, not a feature.
01Information We Collect
We practice data minimization. We do not collect or store personally identifiable information (PII) such as your name, email address, or phone number unless you explicitly provide it — for example, via our contact form.
We may collect the following non-personal device information to optimize performance:
- Device model and OS version — to ensure compatibility and stability
- Language and region settings — to serve the correct localised experience
- Crash reports — anonymised error data to improve reliability
02Third-Party Services
Our applications may use third-party services that independently collect data to deliver advertising and analytics. These services operate under their own privacy policies:
- Google AdMob — may use device identifiers (such as Advertising ID) to serve personalised or non-personalised ads based on your preferences
- Firebase Analytics — collects anonymised usage data and crash reports to help us improve app stability and user experience
You can opt out of personalised advertising at any time through your device settings.
03VPN No-Logs Policy
For North Plus VPN, we maintain a strict Zero-Logs Policy. This means we do not monitor, record, store, or share your browsing activity, connection timestamps, IP addresses, or any data that could identify you as a user.
What you do online is your business — and it stays that way.
04Data Security
We implement commercially reasonable technical and organisational measures to protect your information from unauthorised access, alteration, disclosure, or destruction. Our VPN service uses military-grade AES-256 encryption for all data in transit.
No method of transmission over the internet is 100% secure. If you have concerns, please contact us immediately.
05Children's Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personally identifiable information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
06Changes to This Policy
We may update this Privacy Policy from time to time as our services evolve. When we do, we will revise the "Last Updated" date above. We encourage you to review this page periodically to stay informed.
Continued use of our services after changes constitutes your acceptance of the updated policy.
07Contact Us
Questions about our Privacy Policy? We're happy to explain anything in plain language.
✉ support@northplusstudio.com